Privacy Policy

PRIVACY POLICY

At LovelyTribute, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform, whether through our mobile application or website. Please read this policy carefully to understand our practices regarding your personal data and how we handle it.


1. Information We Collect

When you use LovelyTribute, we may collect the following types of information:

  • Personal Identification Information: This includes, but is not limited to, your name, email address, phone number, and postal address, which you provide when creating a tribute or account.

  • Tribute Information: This includes information you provide about a deceased loved one, including their name, date of birth, date of death, and any photos, videos, or messages you upload.

  • Device Information: We may collect information from the device you use to access our platform, such as your IP address, browser type, operating system, and location data.

  • Usage Data: We collect data regarding how you interact with our platform, including pages viewed, features accessed, and the time spent on the platform.

2. How We Use Your Information

LovelyTribute uses your information for the following purposes:

  • To Provide Our Services: We use your personal data to create and manage tribute pages, facilitate user communication, and provide access to memorial services and features.

  • To Improve User Experience: We analyze data to improve our platform’s functionality, performance, and user interface.

  • To Send Communications: We may send you notifications, updates, and marketing materials related to our services. You can opt out of promotional emails at any time.

  • To Comply with Legal Requirements: We may use or disclose your information if required to do so by law or in response to legal proceedings.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following scenarios:

  • With Service Providers: We work with third-party service providers who help us operate and maintain the platform, including hosting, payment processing, and customer support. These providers have access to your data only to perform specific tasks on our behalf.

  • In Case of Business Transfers: If LovelyTribute is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

  • For Legal Reasons: We may disclose your information to comply with legal obligations, protect the rights and safety of our users, or defend against legal claims.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure socket layer (SSL) technology, and access controls to safeguard data from unauthorized access. While we strive to protect your data, no method of electronic storage or transmission is 100% secure, and we cannot guarantee its absolute security.


5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. Tribute pages and associated data are kept unless you request deletion or account termination.


6. Your Rights

You have certain rights over the personal data we collect from you, including:



7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of any third-party sites they visit.


8. International Users (Users outside the United States of America)

The LovelyTribute Mobile app and LovelyTribute website (the Services) are hosted in the United States. If you are a user accessing the Services from the European Union, Africa, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States, please be advised that through your continued use of the Services, which are governed by US law, you are transferring your personal information to the United States and you consent to that transfer.



9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of any significant changes by posting the updated policy on our website or app.


If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@lovelytribute.com.



10. Contact Information

For questions regarding this Privacy Policy, please contact us at:
Email: lovelytribute@lispira.com
Phone (Ghana): +233-20-8181-636
Phone (USA): +1 (206) 887-3347
WhatsApp: +233-20-8181-636
Mailing Address (Ghana): Attn: COO., P. O. Box 92, Kpando V/R, Ghana.
Mailing Address (USA): Attn: COO., P. O. Box 4123, Everett WA 98204, USA




Data Privacy Statement

Links to Non-LovelyTribute Websites
The LovelyTribute website may contain links to third-party websites for your convenience and information. By accessing these links, you will leave the LovelyTribute website. LovelyTribute does not control these sites or their privacy practices, which may differ from our own. We do not endorse or make any representations about third-party websites. Any personal data you choose to provide to or that is collected by these third parties is not covered by the LovelyTribute Privacy Statement. We encourage you to review the privacy policies of any company before submitting your personal information.

Collection of Personal Information
To serve you better and understand your needs, LovelyTribute collects, exports, and uses personal information with appropriate notice and consent, including required filings with data protection authorities when applicable. For example, when you order products or services, request information, subscribe to marketing materials, register services, enter contests, participate in surveys, or apply for a job at LovelyTribute, we may ask for personal information to facilitate these transactions.
The personal information you provide may include contact details such as your name, address, telephone number, WhatsApp number, email address, and unique identifiers such as user IDs and passwords. Additionally, you may provide information regarding your product and service preferences, contact preferences, educational and employment background, and job interest data.

In addition to the information you provide, LovelyTribute may also collect information through automatic data collection tools during your visit to the LovelyTribute website or mobile app. These tools, including web beacons, cookies, embedded links, and other commonly used tools, gather information such as browser type, language, access times, and the address of the site from which you arrived. They may also collect your Internet Protocol (IP) address, clickstream behavior (e.g., pages you view and links you click), and product information. IP addresses are automatically assigned to your device when browsing the web, helping servers identify and communicate with your computer.
LovelyTribute may also use these tools in emails sent from LovelyTribute, collecting data when you open the email or click on links contained within.

How We Use Your Personal Information
LovelyTribute uses the information collected to better understand your needs and interests, allowing us to provide a consistent and personalized experience. For example, your information may be used to help complete transactions, connect you with other users, prevent and detect fraud or malicious activity, and communicate with you about products and services.

Contact Information

For questions regarding this Data Privacy Statement, please contact us at:
Email: lovelytribute@lispira.com
Phone (Ghana): +233-20-8181-636
Phone (USA): +1 (206) 887-3347
WhatsApp: +233-20-8181-636
Mailing Address (Ghana): Attn: COO., P. O. Box 92, Kpando V/R, Ghana.
Mailing Address (USA): Attn: COO., P. O. Box 4123, Everett WA 98204, USA